Credits and refunds

Last updated: 15 October 2026

Clients pay nothing. This policy covers the credits that professionals buy.

Package with no credits used

If you have not used any credit from a package, you can ask for a full refund within 14 days of purchase. Write to support@linkgigs.net with your account email and the purchase date. The refund goes back to the same payment method, usually within 5 to 10 business days.

If you are a consumer and start using the credits within those 14 days, you agree that the digital service has started and that you lose the right of withdrawal for that package from that moment.

Invalid contact

If a contact you unlocked is wrong (a number that does not exist, an email that bounces, a WhatsApp or Telegram account that does not exist), report it on the request within 7 days. Once we confirm it, the credits return to your account.

Not refundable

• Credits used on valid contacts, even if the client does not reply or does not hire you.
• Partly used packages, after the 14 days.
• Credits on accounts closed for breach of the terms of use.

Charges you don't recognise

If you see a "LINKGIGS" charge you don't recognise on your statement, contact us before disputing it with your bank. We resolve these quickly.